Wialon partners can expect to get technical support 24/7 as well as the assistance of the Technical Consulting Department and dedicated teams to resolve complex and specific issues.
We provide not only technical support but also train partners to master all the technical aspects of the Wialon system and niche products for addressing specific tasks.
ASK A QUESTIONThe number of our direct and indirect partners, as well as the number of connected units, keeps growing. Together with this, the number and variety of requests we get from partners grow, too. To provide timely and quality technical support, we established a special request processing system that also involves the work of dedicated teams.
Most issues are resolved through email. Please write to support@gurtam.com or contact technical support through the ticket-based system GHS (Gurtam Help System)
On the phone or from the online assistant on gurtam.com, you can get answers to easier questions that don’t need an in-depth study.
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