The Development Center is a team of analysts, testers, developers, designers and HW-specialists. We are responsible for the full development cycle of the platform and products based on Wialon Hosting and Local, niche (Logistics / NimBus) and mobile solutions (WiaTag / Wialon Mobile). We also support new devices in the system and ensure Wialon data center stability and proper operation of internal resources.
Technical Consulting provides technical support to Wialon users and deal with the most complex requests initially processed and selected by Support 24/7 specialists. Besides, our training specialists conduct online sessions and webinars, and our cartography specialists update Gurtam Maps. The department is also responsible for GurtamTest and test profiles for exhibitions, works on training.gurtam.com and takes the role of the Knowledge Center of Wialon.
Technical support is available 24/7 in all time zones and regions. We provide tech support in Russian, English and Spanish. Every day we collect information about the system and its operation, and improve our qualification to solve any of your problems – write to us, call or leave a message in the online chat on the site.
We work with Gurtam partners in more than 113 countries, increasing the presence of Wialon in the international market and establishing a financial framework for a stable growth of the company. Constant communication with clients, reliable planning of sales and drive to create the most comfortable conditions for cooperation have been providing us with a positive dynamics of connections and a high level of partner loyalty.
The Buenos Aires office is of strategic importance to the company in our efforts to have a closer relationship with the Latin American world. It allows us to be closer to our partners, in their same time zone, understanding their culture, the differences from country to country, speaking their language and supporting them in their businesses.
HR department takes care of the company’s core value – employees. We are responsible not only for recruiting, adaptation, training and development of new employees, but also for social support, information sharing and internal communications of our specialists. We work on maintaining the company’s corporate culture and promote an attractive image of the company as an employer.
We keep in touch with Gurtam partners from around the world, supporting them on documentary and financial issues. Our Docflow team leads the contract negotiation processes, and also monitors debts and controls financial receipts. Customer and employee comfort is a priority for the Office and Global Mobility team. We are ready to provide visa support to guests of the company or undertake the organization of business trip.