Giesecke+Devrient (G+D) enables secure payment transactions across all physical, electronic and digital forms, and is a trusted partner for central banks worldwide with solutions for the entire currency cycle.
G+D regularly transports cost-intensive and extremely sensitive banknote processing systems to clients across the globe. It is essential for G+D to implement the high-value asset tracking and collect data about the status of the machines and packages at every stage of their journey.
To ensure the equipment is delivered as required, the company needed:
Pod Group set on a task to find a sustainable solution for large-size and precious cargo tracking. At the same time, the solution needed to be easy to maintain, secure against hackers, and be able to withstand any weather conditions.
All these features were ideal for tracking wooden boxes shipped across the globe. The service provider also ensured the availability of LTE-M connectivity during the journey and used one of their SIM cards to enable secure and continuous data transmission.
The data from the devices is sent to easy-to-use dashboards.
The devices’ location is shown on a detailed map. Dispatchers can zoom in to see the exact street or storage facilities while the device is in transit or being transported.
Additional data such as tilt and temperature is also provided.
The ability to change the devices’ settings via the software is available. Thanks to this feature, Pod Group set the best configuration to receive the containers’ position as often as the client needed.
The entire route is displayed so that the client could both anticipate problems and improve future logistics.
Parcel opening features and accelerometer changes are used to highlight when the wooden box had been opened by the client and in which direction the goods were transported.
The client places the screen with the real-time information on the parcel next to the software they use for their logistics operations. This helps the operator have a better picture of the entire journey and have more control over the high-value asset tracking process.
The next steps of the project are to integrate the data readings into SAP. The client now considers implementing the solution across their fleet for time-sensitive shipments.
Pod Group offered detailed 24/7 support and conducted detailed training sessions for G+D employees. Moreover, they provided a specialist in network connectivity to help configure the devices as well as manage the connectivity.
The information about handling products during transportation, storage, and transit, with estimated arrival time gave the client data points that they previously had no visibility on. Thanks to the solution for high-value asset tracking, the client got a full overview of their cash machines logistics and transportation in real-time.
The client estimated the lowered risks of having their banknote processing systems stolen. If an issue arises, an operator is able to immediately take action to protect the cargo or contact the carrier to find a reason for re-routing.
The solution ensures that the devices travel without unnecessary tilts or poor handling, which could result in malfunction of expensive banknote machines.
The company significantly lowered the possibility of the cargo taking the wrong route, being handled badly, or deviating from the travel plan, which also provided additional confidence in terms of client satisfaction.
The devices were very quick and easy to set up and attach to the packages. Once they were switched on, they were instantly visible on the platform, and then we could start to track them in real-time. This was extremely useful since we were able to see the packages at every point in their journey and report back to the client.
At one point, we even saw that one of the devices had not moved to its destination, and we were able to contact the logistics company and ask them why this happened. We would not have been able to do this without real-time tracking.