TotalEnergies is an international energy company that produces and delivers fuel, natural gas, and electricity in more than 130 countries. TotalEnergies in Jordan now has 180 service stations and has become a leader on the national oil distribution market.
Since its launch, the client has been committed to providing superior service and increasing road safety. To stay in line with their vision, the company decided to upgrade the existing fleet management tools with driver behavior monitoring functionality.
It would help to track different aspects of driver behavior and, at the same time, track the quality of services delivered. Dispatchers would check the following parameters to reduce accidents and predict potentially hazardous situations on the road:
Here are the main challenges the company was facing:
TotalEnergies continued working with TrakLink, a telematics service provider in the Middle East and Wialon partner, to build an end-to-end driver behavior monitoring system. It would collect data from onboard computers (OBCs) and make daily checks of the vehicles in the fleet. This would allow the client’s managers to analyze driving events during transportation and enforce sanctions in accordance with the preset violation criteria.
Before, TotalEnergies was using Wialon Local for fleet management and already had a number of fleet tracking features in use.
The new project stage involving OBC tracking was launched in 2021. The data is gathered from OBCs and is sent to the fleet management system – Wialon. A custom-developed app gathers data from numerous reports and features of Wialon, such as:
To create a complete driver behavior monitoring solution, the telematics service provider has used a wide variety of devices:
For a long time, the Jordan legislation didn’t permit companies to install in-vehicle cameras. This was caused by a special security regime in certain areas. TrakLink was in touch with public security authorities to describe in detail the solution and equipment installation. The final solution was a compromise: MDVRs receive automated alerts from Wialon once they enter secure areas. After that, cameras get turned off and stop video streaming and recording.
TrakLink assigned two employees who handle requests and changes within the project in the 24/7 mode. Also, they organized training sessions for the client's employees.
Creating a safe work environment has always been a high priority for Total Jordan. The driver behavior monitoring solution allows them to keep in line with their policy and improve the national oil transportation and distribution market in Jordan. The solution covers tens of parameters associated with Eco Driving, shows them in one place and lets fleet managers analyze them, improving the fleet performance day by day.
The number shows a rapid reduction of harsh driving events.
With the driver behavior monitoring solution in place, drivers are less prone to violating speed limits.
The solution has drastically improved compliance with driving time and rest period rules.
Compliance with the laws and speed limits lets the client avoid fines. Better driving means less accidents, losses of cargo, vehicles and a safer environment for drivers. Uninterrupted services help the company deliver to their customers at a high level of quality.