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Technical Care Engineer (Portuguese)

Customer Service
Georgia (Tbilisi)
Remote (LATAM)
Remote (EMEA)

Gurtam is an international software developer and provider of Wialon, the platform for fleet management. 320+ professionals work around the globe including our offices in Tbilisi, Dubai, Boston, and Buenos Aires, with headquarters in Vilnius. We deliver feature-rich and cost-effective solutions that drive efficiency in fleet management in more than 150 countries across the globe. Being on the market for over 20 years, Gurtam has evolved into a trusted expert in telematics, actively expanding its presence worldwide.

You will be responsible for

  • Providing technical support for Gurtam products via e-mail, phone, online chat.
  • Advising clients on Gurtam products, their settings and capabilities.

We expect:

  • You possess technical education or experience in IT (technical support, system administration).
  • Your level of Portuguese is intermediate and above.
  • Your level of Spanish is intermediate and above.
  • You don't mind working in morning and evening shifts.
  • Your are open for learning and providing quality advice on customers' inquiries.

We are ready to offer:

  • Involvement in the growth and development of an international product IT company with a worldwide reputation
  • Opportunity to work directly with top management
  • Challenging tasks that boost your creativity
  • Result-driven, friendly, and supportive team — we do an amazing job and are good friends after work
Apply now

Perks and Benefits

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Complimentary lunches and on-site snacks

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Team sports and office yoga sessions

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Medical insurance

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Corporate gifts for employees and their children

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Free parking at the office building

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Mental health support with paid online counseling sessions

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Company reunions abroad

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Professional training and educational reimbursement

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Community, team-building events and parties

Your candidate journey


Apply for your dream job


Have an interview with a recruitment specialist

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Get a test assignment (rarely, if needed)

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Participate in an interview with a hiring manager

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Receive an offer or detailed feedback

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