Back icon Gurtam vacancies / Partner Success Specialist

Partner Success Specialist

Sales & Partner Success
Lithuania (Vilnius)
Hybrid
English

Gurtam is an international software developer and provider of Wialon, the platform for fleet management. 320+ professionals work around the globe including our offices in Tbilisi, Dubai, Boston with headquarters in Vilnius. We deliver feature-rich and cost-effective solutions that drive efficiency in fleet management in more than 150 countries across the globe. Being on the market for over 20 years, Gurtam has evolved into a trusted expert in telematics, actively expanding its presence worldwide.

Responsibilities

    • Partner Relationship Management

      • Act as a trusted advisor for partners on business matters related to Wialon.

      • Foster strong, long-term relationships with partners via personal and online meetings, positioning Wialon as a reliable and easy-to-work-with provider.

      • Participate in industry-related expos and events.

      • Conduct regular communication sessions with partners to provide updates, address concerns, and strengthen collaboration.

      • Assist in resolving partner concerns and mitigating dissatisfaction.

      • Encourage partners to share expertise within the community.

      • Facilitate connections between partners and other Wialon teams.

      • Monitor partner compliance with Wialon community policies and rules.

      Partner Onboarding

      • Lead the onboarding process for new partners, ensuring a smooth start within the Wialon ecosystem.

      • Ensure partners are well-informed about Wialon’s policies, team structure, pricing, billing, support, and development procedures.

      Collaboration & Business Development

      • Develop a deep understanding of partners’ businesses, market specifics, and unique needs.

      • Support partners in migrating their customers to Wialon, ensuring smooth transitions.

      • Monitor partners' business success, identifying challenges and opportunities for growth.

      • Engage with technology partners to drive collaboration and lead exchange.

      • Gather domain knowledge to anticipate market trends and enhance partner engagement strategies.

      • Conduct market research to identify growth opportunities.

      CRM & Data Management

      • Keep CRM data accurate and up to date.

Requirements

  • Bachelor degree.
  • Experience in sales or customer service roles in tech sphere.
  • Full professional proficiency in English.
  • Knowledge of French, Italian, German or Arabic is a big plus.
  • Recorded public speaking experience would be considered as a big plus.

We offer

  • Involvement in the growth and development of an international product IT company with a global reputation.

  • Opportunity to work directly with top experts and managers.

  • Challenging tasks that boost your creativity.

  • Result-driven, friendly, and supportive team — we do an amazing job and are good friends after work. 

  • Salary range from 2500 to 3000 EUR gross, based on experience and interview results.

Apply now

Perks and Benefits

Card icon

Complimentary lunches and on-site snacks

Card icon

Team sports and office yoga sessions

Card icon

Medical insurance

Card icon

Corporate gifts for employees and their children

Card icon

Free parking at the office building

Card icon

Work in an international environment

Card icon

Professional training and educational reimbursement

Card icon

Community, team-building events and parties

Your candidate journey

1

Apply for your dream job

2

Have an interview with a recruiter

Card icon Within 5 days
3

Get a test assignment

Card icon 5 days to complete
4

Participate in an interview with a hiring manager

Card icon Within 5 days
5

Receive an offer or detailed feedback

Ready to apply for Partner Success Specialist position?

Please tell us about your skills and experience via the form below and we’ll get in touch with you shortly.

Upload a file or share a link to your CV*
Required file extensions: .pdf, .doc, .docx, .xls and .xlsx. File max size: 10 MB
Info icon
Confirm icon

Your application has been submitted successfully.