Gurtam vacancies
Technical Growth Manager
Technical Growth Manager
At Gurtam, we build Wialon, one of the world’s leading GPS tracking and IoT platforms, used by over 2,400 partners across 150+ countries. As our network grows, we’re looking for a Project Implementation Specialist who will help partners launch, grow, and optimize projects powered by Wialon.
Responsibilities
- Support new leads:
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Handle technical demo sessions: introduce Wialon and IoT concepts, run product demos, and help remove blockers so potential clients can make informed decisions.
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- Support existing partners:
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Help partners develop their technical expertise and deepen their understanding of the IoT landscape.
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Deliver consultations and training sessions (software and hardware-related) to ensure smooth onboarding and boost confidence in using Wialon.
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Support all types of telematics projects - migrations, client onboarding and retention initiatives.
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Guide partner employees through our Basic Course, help them prepare for Certification and assess their progress.
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Assist in hardware integration and manage test accounts for hardware manufacturers.
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Run public training sessions and webinars — helping the community discover more ways to use Wialon effectively.
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Contribute to process improvements and participate in partner events (if it aligns with your skills and capacity)
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Requirements
- Speaks and writes fluently in English and Spanish. Portuguese is a big plus.
- Has previous experience in technical support, training, or similar roles involving tech and live customer interaction.
- Works fast and stays productive. We value both quality and volume — how many unique messages you can send per day and how many calls or meetings you can handle without losing focus.
- Is a strong planner. You know how to prioritize and adjust your day depending on incoming requests, urgent tasks and long-term goals.
- Builds great working relationships. You care about service quality and diplomacy.
- Learns quickly. We offer strong onboarding but count on your curiosity and drive.
- Can juggle multiple tasks. Switching context will be part of your day.
This is a remote position. We collaborate via Deel.com, so you’ll need to have an open individual entrepreneur status or similar legal setup in your country of residence.
Apply now
