Okdesk is a leading help desk system that automates maintenance, after-sales and field services for vehicle monitoring system integrators. Today our solution is used by approximately 600 companies from Russia, the CIS, Europe and Latin America.

Native and ready-made integration between Okdesk and Wialon allows to:

  • download and synchronize data on objects, i.e. vehicles, and sensors installed on them between Wialon and Okdesk. This allows users to associate every service request with a specific vehicle and sensor, and in the future analyze the statistics of field services and breakdowns.
  • provide end-to-end authentication for Wialon users in the Okdesk client portal. End users can send a request to the integrator’s service department in one click directly from the Wialon interface.