A system for automating work with external clients’ requests. Allows consulting, delivering technical support, process requests for installation, maintenance, or repair of equipment.
The system is a flexible cloud service desk for service and outsourcing companies, including integrators of satellite monitoring systems.
It allows users to combine the work of three parties in a single system: customers, technical support service, and field engineers/installation staff, providing transparency and manageability of the service process.
The solution enables installation and service works management within one system
Help desk system that automates maintenance, after-sales and field services for vehicle monitoring system integrators
Chatbot for working with Wialon from Bitrix24
The solution collects vehicle data from a GPS tracker, proceeds the data, and transmit to Recurso Confiable platform