A system for automating work with external clients’ requests. Allows consulting, delivering technical support, process requests for installation, maintenance, or repair of equipment.
The system is a flexible cloud service desk for service and outsourcing companies, including integrators of satellite monitoring systems.
It allows users to combine the work of three parties in a single system: customers, technical support service, and field engineers/installation staff, providing transparency and manageability of the service process.
TN-GROUP
The solution enables installation and service works management within one system
Okdesk
Help desk system that automates maintenance, after-sales and field services for vehicle monitoring system integrators
Tracer Technologies
Send customized voice messages with the help of VoiceAlert integrated with Wialon
Tracer Technologies
The integration allows to get WhatsApp notifications about all vehicle parameters