Niche products for addressing specific tasks
ITSM365.Outsource
NAUMENA system for automating work with external clients’ requests. Allows consulting, delivering technical support, process requests for installation, maintenance, or repair of equipment.
The system is a flexible cloud service desk for service and outsourcing companies, including integrators of satellite monitoring systems.
It allows users to combine the work of three parties in a single system: customers, technical support service, and field engineers/installation staff, providing transparency and manageability of the service process.
Regions
Russia
Language support
- Russian
Documentation
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