Blog / Major WiaTag update and launch of Configurator. Join the public beta test

Major WiaTag update and launch of Configurator. Join the public beta test

29 April, 2021
Aliaksandra Makarevich

This time we are presenting not just a regular update of the mobile GPS tracking solution, but its new version. The new WiaTag app will be strikingly different from the one we are used to.

To deliver the mobile app you and your customers would enjoy, we are announcing a public beta test and inviting you to take part in it.

Why we are updating WiaTag

WiaTag is 5 years old, and it has outgrown its original idea – turning any mobile device into a GPS tracker. Over the years, we have been regularly adding new features like a chat, QR-code scanning, or data transfer. The number of new plug-ins has been growing, affecting the app’s current architecture. Add to this the design that has been getting outdated – and we see that time for global changes has come.

In the new WiaTag app, we want to solve the main problems of the previous version. First, thanks to the feedback from our partners and their customers we’ve learned that users would be glad to see the app configuration and customization more flexible and simple. For example, sometimes the user needs a single WiaTag function –  and on top of it, he/she gets a dozen others that he/she does not use and which can even interfere with the work.

Second, integrators have shared their occasional problems with remote access. Such problems may occur when they try to help their clients with the app setup. In the current version, data access and remote configuration may go off, and the user doesn’t get the help he/she is counting on.

Third, users would like to regulate the battery power consumption of the app and at the same time keep it stable in the background.

The new WiaTag mission

When we decided to launch a major update of the application, we set a number of tasks.

For users, our team wanted to:

  • simplify the app configuration;
  • increase the stability of the app functioning and at the same time allow the user to regulate the load on the smartphone's battery;
  • simplify their work with the application.

How we wanted to help partners:

  • simplify remote support and maintenance of user devices;
  • implement remote troubleshooting;
  • provide an easy way to connect a user by using a QR code.

We will share with you how these tasks have been solved.

How WiaTag works now

We have completely redesigned how WiaTag looks and feels: now the app both retains its wide functionality and becomes easy to use.

The new WiaTag mobile application contains only what users need in their work. We moved the settings into the separate Configurator web application.

Here is an overview of the most important changes.

The new approach to modes

First of all, we changed the app’s approach to modes. In WiaTag, a mode is a combination of settings for filtration, collecting, and sending data. By selecting the mode, the user defines the frequency and accuracy with which data will be collected and sent to the monitoring system.

How it was

The old version of WiaTag had 4 modes: Active, Standard, Lite, and Custom. The user selected the mode he/she needed and then tweaked it for his/her tasks. This minimized the difference between the modes.

What we have now

The new version has 3 modes:

  • Light. This is a minimum battery consumption mode, its accuracy is enough to keep track of the unit and the route of movement.
  • Standard. The mode has moderate battery consumption and provides a detailed track of the unit movement.
  • Custom. If the ready-made modes don’t fit the user’s needs, they can configure their own and select the interval for collecting and sending data, as well as configure filtration.

The first and second modes are pre-installed and tested by our team. The user cannot change their clear settings. If these settings don’t suit the user’s needs, he/she chooses the Custom mode and indicates the frequency and accuracy of the data received from the unit.

mode setup in wiatag 2.0Modes in the updated WiaTag version 

How it was

We wanted to make the WiaTag app design as modern and intuitive as possible for the user. The aim was to simplify the use of the application to the maximum: the user would easily find the necessary functionality and handle the configuration process.

What we have now

We have completely redesigned the app by switching to the modular widget system.

old and new wiatag designOld vs new WiaTag design

Now every function and action within the application takes the form of a separate widget: for example, Send SOS, Take a photo, and so on.

Nearly every widget is available in two versions:

  • short. For example, a widget for sending an image looks like the Send Image button that opens a photo gallery when you click it;

  • extended. In addition to the button, the same widget shows a preview of the images, among which the user will select the necessary ones without going into the gallery.

For different widgets, the extended version will differ: for some, it can be greater functionality, for others – an increase in size for ease of use. The user can switch from the widget to the map using the button in the upper right corner.

widgets in WiaTag 2.0Widgets in the updated WiaTag version

In the future, the design will allow us to add new features without modifying the whole application.

The new WiaTag design hides unnecessary parts of the functionality and simplifies access to the elements necessary for a specific task.

What is the Configurator?

It was not always easy for end-users to navigate the application setup. To help them, the previous version provided integrators with the remote configuration feature. It simplified the app set-up but still had room for improvement: the integrator had to generate configuration files and send them to devices. This didn’t always come in handy for integrators, and they chose to manually configure the app on each smartphone.

We wanted to spare the user from the configuration work and at the same time facilitate it for integrators. That’s why we have developed the separate Configurator web application.

To log in to the Configurator app, please use your Wialon account credentials.

What the Configurator does:

  • flexibly, remotely and in bulk configures units in WiaTag without physical access to the user's smartphone;
  • generates QR codes to quickly log in the application;
  • requests logs from the device for diagnostics without user participation.

configurator web interfaceThe Configurator's web interface

Open beta testing of WiaTag and Configurator

Now the new WiaTag functionality is at the beta testing stage and will be available to every user on April 29:

  • for iOS and Android;
  • in three languages: Russian, English, Spanish.

If you are interested in another language and ready to translate the application, please get in touch with your personal manager. We will gladly consider your suggestion. This way, with your help, the application will have the required language versions faster.

How to install the iOS version

  • Download the TestFlight app on the iOS device that will be used for testing.
  • Click on the link or scan the QR code on the iOS device.
  • Install the app.
  • Log in to the app with your Wialon account credentials.
  • Start using and testing WiaTag.

iOS QR code

iOS QR code 

How to install the Android version

  • Follow the link or scan the QR code.
  • Install the app.
  • Log in to the app with your Wialon account credentials. 
  • Start using and testing WiaTag.

Android QR code

QR code for Android devices

Share with us what you like and what you would like to add or fix. This can be done in two ways:

  • in the WiaTag application itself via the feedback form. To make the form appear on the screen, simply shake the device;
  • by writing to

Our plans

By the end of June 2021, we are planning to completely replace the old app with the new WiaTag in the app stores. The old application will not be updated.

To make our products as user-friendly and effective as possible, your participation is important to us. The more feedback we receive about the new version, the better the final version of the application will be for you and your clients.

Aliaksandra Makarevich
Aliaksandra Makarevich
Aliaksandra is a Content Marketer at Gurtam, with 3+ years of content-related experience in publishing houses and international tech companies. She has now switched to topics associated with telematics and IoT, to keep Gurtam's clients updated and engaged.


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