At Gurtam, we are used to the fact that each client takes a different approach to our monitoring platform.
Indeed, Wialon is a complex multi-layer solution, which adapts to a client’s particular request and provides a set of necessary tools. As a result, there is no universal scenario of work on the platform, as all settings are configured individually. Our partners definitely appreciate this as everything works exactly how it is expected! However, such diversity causes miscomprehension and prevents our clients from leveraging Wialon to the maximum.
“When learning Wialon, focus on the tool as a whole and not just its specific aspects”, Oleg Zharkovsky, Wialon Trainers Team Lead, always repeats. Once our partners learn how to use a Wialon feature, they get to tackle many problems on their own.
In addition to Oleg’s webinar on the platform’s functionality, we would like to provide a list of 10 Wialon tips, which may seriously simplify the work of your technical support, managers, and end-users.
Wialon features a variety of menus, sub-menus, and tools, and it is not always easy to navigate through them. To streamline the process, we have added shortcut keys.
Shortcuts are divided into three groups:
To start using the keyboard shortcuts, go to User Settings, check the box, and the feature is activated.
Shortcuts in User Settings
Some examples of the keyboard shortcuts:
Wialon notification system is based on a single principle: each notification is triggered by a single event (driver’s behavior, refill, etc.). But what to do when a more complex control system is needed? For example, a user wants not only to track a vehicle but to check if transportation is performed in line with certain conditions.
To achieve this, a user can set up notifications for dynamic unit groups, using two features:
How does it work in practice?
As an example, we take a vehicle that transports temperature-sensitive cargo. If the unit moves from the Warehouse geofence to the Shop geofence, it belongs to Unit group 2 Delivery and exercises additional idling control and temperature sensor control.
When the unit has reached the Shop geofence, it would belong to Unit group 1 Not working, i.e. it doesn’t need additional temperature sensor control.
How notifications work for dynamic groups
To configure notifications:
Once a driver violates the pre-set rules for idling and temperature control, the system sends out an SMS notification while Wialon detects a violation.
Instead of creating a separate notification per each driver, a user can enter a comma-separated list of the drivers’ codes. A single notification would track the drivers simultaneously.
Wialon has two settings for time limitations, once you click on the New Notification button:
Two time limitation settings in the New Notification dialog box
Here are some practical examples of using two tabs:
Some of our clients prefer to receive pop-up notifications in their mobile apps. But what to do if a system needs to send a message to a person with no Wialon mobile app?
If the user wants to send, let’s say, an email notification, include the Locator link in the email body using the %LOCATOR_LINK(60,T,G)% tag, where 60 stands for the link lifetime in minutes, T – track activation, and G – geofence visualization. A person with the link can open it in any mobile browser. This allows Wialon users to send a notification to anyone without spending time and resources on creating a separate user in the system.
HTML tags embed exterior content that clients use in their work: weather forecasts, video streams from web cameras, exchange rates, and so on.
To activate the feature, copy the HTML code (usually it uses the Share button) and insert it into the Description field in Geofence Properties.
Description field for placing HTML tags
Our clients often use HTML tags to track queues at customs checkpoints or double-check the data coming from trackers with IP cameras.
One of the greatest Wialon advantages is the support of more than 2 200 devices. However, it may create certain troubles at the stage of collecting and processing data, as different devices send data in different formats, while users need data to be visualized in a unified and correct way.
Imagine that in the same fleet drivers have different trackers, which generate data in different formats. Does it mean that each driver needs a separate code for each separate vehicle? It is overcomplicated and expensive, that’s why Wialon has come up with an elegant solution.
The major problem with different codes is a different order of bytes in them. They may be mirrored and reversed within the code. To avoid this, go to Unit Properties. After selecting a device type, click on its settings: check the Reverse iButton box to enable byte mirroring, and the iButton card number parsing mask to read bytes in a certain order, defined by comma-separated numbers.
Device configuration with iButton checkboxes
The tracker mode is turned on when a user binds a driver to a unit with a WiaTag type and a random ID. This turns a driver into a unit, with no additional hardware or extra costs, as a mobile phone becomes a personal GPS tracker. The app sends geolocation data and shows the delivery route.
The tracker mode in the Logistics mobile app
Units can generate thousands of messages per day, each containing dozens of characteristics. Filters in the Message tab drastically simplify the analysis of the incoming messages. A filter helps identify a correlation between the received messages and highlight the parameters that the user is looking for right now.
Filters are used in multiple ways:
Messages are filtered by parameter names and parameter values. With SMS messages and registered events, filters apply by message/event text, with log – by the description of the action.
A step-by-step configuration of a filter is described in the Wialon documentation. You can find its settings under the list of messages that appears once you click the Execute button.
Applying filters in the Message tab
The calculator allows a user to add custom columns to a table and recalculate values from other columns.
For more information about the calculator settings, refer to the instruction which contains an accurate guide for using formulas and abbreviations. This enables the system to provide the data needed. For example, the calculator will calculate the driver’s remuneration by multiplying mileage by cost per kilometer.
Apart from formulas, the calculator allows users to convert data into the units of measure of the selected measurement system. Why is it important? Imagine that a fleet is equipped with a huge number of different trackers, some of which use kilometers, others – miles, and so on.
But what if you want your report to display data in feet, yards, etc? The calculator helps visualize values in the measurement system you prefer.
Data conversion in the calculator
When preparing this post, we were trying to cover as many non-obvious Wialon lifehacks as possible.
But of course, we realize that the use of Wialon raises a lot of questions. We choose the most frequent and interesting ones and address them in Gurtam meetups. Subscribe to our blog updates and never miss useful videos with our experts.